KUALA LUMPUR: Malaysia’s medical tourism received a boost when the country was named “Medical Travel Destination of the Year” at the International Medical Travel Journal (IMTJ) Medical Travel Awards 2015 in London.
Malaysia Tourism Promotion Board said in a statement on Friday that the country won the award based on all-round excellence in promoting inbound medical tourism, verified statistics of yearly growth in medical tourists served, evidence of high levels of patient satisfaction and coordinated activities that delivered an increase in medical tourism.
Malaysia Healthcare Travel Council (MHTC) chief executive officer Sherene Azura Azli was at the ceremony last week to receive the award. MHTC was established in 2009 under the Health Ministry to develop and promote the nation’s healthcare travel industry.
Private hospitals in the country received several awards during the event, namely Excellence in Customer Service (Gleneagles Hospital, Kuala Lumpur), Best Quality Initiative of the Year (Imperial Dental Specialist Centre), Best Travel Website of the Year (Ramsay Sime Darby Healthcare), International Cosmetic Surgery Clinic of the Year (Beverly Wilshire Medical Centre), and International Dental Clinic of the Year (Imperial Dental Specialist Centre).
Besides that, two hospitals also came in as the most highly commended hospitals. They are Imperial Dental Specialist Centre for its travel website and Prince Court Medical Centre, Kuala Lumpur for its customer service.
In 2014, during the inaugural IMTJ Medical Travel Awards, Malaysia’s private hospitals swept three out of nine awards, i.e. International Hospital of the Year (Gleneagles, Kuala Lumpur), International Dental Clinic of the Year (Imperial Dental Specialist Clinic, Kuala Lumpur) and International Infertility Clinic of the Year (Prince Court Medical Centre, Kuala Lumpur).